Is a physician's order always needed for Telehealth?
A physician's order is required for all homecare services. A request for a Telehealth evaluation can be noted on that order.
How often is the patient data reviewed?
Patient data is reviewed daily Monday through Friday between 8:00 a.m. and 5:00 p.m. Any data that is transmitted over the weekend will be reviewed on Monday.
What if the patient has an incident over the weekend?
A UPMC Visiting Nurses triage nurse is available after hours by calling 1-888-860-2273.
What does Telehealth monitor?
Telehealth typically monitors symptoms of the disease, blood pressure, weight and pulse oximetry. Telehealth monitors can be interactive (video) or non-interactive. Determination of the type of monitoring will be based on patient assessment.